Blocked · Observed 12 Aug 2026 · No Phase 4 retest
Workiz onboarding result: testing blocked at account creation
Result: Blocked — Observed. Two controlled signup attempts reached the final Create account action after all five onboarding steps, Google authentication, and a successful Cloudflare check. Both returned the same message. No authenticated dashboard or trial workspace was reached.
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What this proves
The error was reproducible for this account and signup workflow under the recorded conditions. Normal Workiz pages loaded between failures, so the evidence does not establish the root cause or a platform-wide outage.
What remains Not tested
- Scheduling and dispatch
- Estimates and invoicing
- Recurring work
- Job costing and profitability
- AI and automation
- Technician permissions
- Pricing inside an authenticated account
- Overall product quality or reliability
These downstream areas are Not tested, not Fail. Workiz receives no product score or comparative quality conclusion.
Test conditions
- Fictional company: Summit Heating & Air LLC
- Industry: HVAC
- Team choice: 6–10 people, representing seven users
- Google authentication completed
- Optional lead and marketing choices disabled
- No card, paid plan, support contact, or sales contact
Recovery boundary
A normal login route loaded, but no usable authenticated account or transactional recovery email was found. No password was guessed and no additional retry was performed. Phase 4 did not retest Workiz.
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